Privacy Policy
Last updated: November 2026. Burst Pipe Repair (“we”) operates this website and its 24/7 dispatch line, (619) 309-1659.
What we collect
When you call, we receive the details you give the dispatch desk: your name, phone number, the address of the property and a description of the problem. When you use the contact form, we receive the details you type into it. This site does not operate accounts and does not ask for payment details at any point.
How it is used
Call details are shared with the independent local provider matched to your job, solely so that provider can contact you and carry out the work. We do not sell caller information. Basic, anonymised call statistics may be kept to manage coverage and answer times.
Cookies and analytics
This site is a static information and referral service. It sets no advertising cookies of its own. Standard server logs record page requests for security and reliability purposes.
Your choices
You may ask what personal information we hold about you and ask for its deletion by contacting us through the contact page. If a provider holds your details for a job, that provider’s own privacy practices apply to the job itself.